Refund Policy

Festival Design is committed to providing each customer with exceptional service.

The only requirement to avail a refund is to write us a mail with the reason of why you don’t want to continue within 12 hours of purchase.

If you are not completely satisfied with the product you have paid for, you may send us an email to info.suredigital@gmail.com within 12 hours of the purchase and pre-qualify for the refund.

Once you send an email, our team will get in touch to know the exact issue or problem for your dissatisfaction & will try to resolve your problem & query. If we are not able to solve it, only then we shall issue your refund.

Important Note: Refunds are not possible in the case where you make a mistake while filling up your name & email for the payment of any course or if you make duplicate purchases or purchase by mistake. Refunds are not possible if you don’t understand English properly & have purchased our courses which is in English. Refunds are not possible if you think that you were suppose to get any upsell for free (just because of your non-understanding nature in the marketing world). We don’t offer refunds for any of those above cases.